Back to Services

Custom SAP Joule agent development

We build the SAP Joule agents your business actually needs - custom, grounded in your data, observable from day one, and A2A-ready so they grow into the SAP standard without a rebuild.

What we build

Why build custom instead of waiting

SAP’s standard Joule Agents are powerful, but they can’t cover every process, and Joule itself is cloud-only. Building custom lets you ship value now - and because we build on the open A2A protocol, those agents plug into the SAP standard as it evolves. Build now, grow into Joule and the Agent Hub later, no lock-in. We explain the full picture in our guide to SAP Joule.

How we work

We start with one scoped, measurable win - one agent, one process - then grow the flock only where it earns its place. Every agent ships instrumented with Boidra Platform, so you can prove it works, and failures can route into automatic resolution.

Frequently asked questions

Do you build custom SAP Joule agents or only use the standard ones?

Both. We build custom Joule agents in Joule Studio and as A2A-native agents on SAP BTP, and we integrate SAP’s ready-made Joule Agents where they fit. The point is one coherent system, not a choice between custom and standard.

Can you build Joule-style agents for on-premise S/4HANA?

Yes. SAP Joule itself is cloud-only, but we build custom A2A agents on SAP BTP that work with on-premise and private-cloud S/4HANA, and stay interoperable with Joule for when you move to cloud.

How do you make sure the agents are safe and observable?

Every agent we ship is instrumented with Boidra Telemetry - span tracing plus LLM-as-judge scoring - so you can see what each agent did, why, and how well, with guardrails and human-in-the-loop where it matters.

Talk to us about a Joule agentRead the SAP Joule guide

Have a use case in mind?

Tell us what you’re trying to automate in SAP. We’ll tell you - honestly - whether an agent is the right tool, and how we’d start.

Give us a use case →